Privacy Policy

Privacy Policy Overview

Welcome to HKING's (hereinafter referred to as "we", "HKING", or "the Company") Privacy Policy. This policy aims to explain how we collect, use, store, and protect your personal information. We understand the importance of your personal information and will do our utmost to protect its security.

This Privacy Policy applies to our website, applications, products, and services. By using our services, you agree to the data practices described in this Privacy Policy.

Information We Collect

To provide and improve our services, we may collect the following types of information:

• Personal Identification Information: Including but not limited to name, email address, phone number, mailing address, identification documents, etc.
• Business Information: Including company name, registration information, business type, transaction history, etc.
• Financial Information: Including bank account information, payment card details, transaction records, etc.
• Technical Information: Including IP address, browser type, device information, access time, referring URL, etc.
• Usage Data: Information about how you use our website, products, and services.

How We Collect Information

We collect information through the following methods:

• Direct Provision: When you register an account, fill out forms, conduct transactions, or communicate with us.
• Automatic Collection: When you use our website or services, through cookies, web beacons, and similar technologies.
• Third-Party Sources: We may obtain information from business partners, identity verification service providers, public databases, etc.

Purpose of Information Use

We use the collected information for:

• Providing, maintaining, and improving our products and services
• Processing and completing transactions
• Verifying your identity and preventing fraud
• Complying with legal and regulatory requirements
• Communicating with you, including customer service, updates, and marketing information
• Analyzing and improving our website and services
• Protecting our rights, property, or safety

Information Sharing

We may share your personal information in the following circumstances:

• Service Providers: With third-party service providers who help us provide services, such as payment processors, identity verification services, etc.
• Business Partners: With partners who collaborate with us to provide products or services.
• Legal Requirements: When we believe disclosure is necessary to comply with laws, regulations, legal processes, or government requests.
• Business Transfers: In mergers, acquisitions, asset sales, or similar transactions.
• With Consent: When we have obtained your consent.

We do not sell your personal information.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, security audits, etc.

Despite our efforts to protect your personal information, please note that no method of transmission or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under applicable data protection laws, you may have the following rights:

• Access to your personal information
• Correction of inaccurate personal information
• Deletion of your personal information
• Restriction of or objection to processing of your personal information
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the contact information below.

Cookie Policy

We use cookies and similar technologies to collect and store information to provide a better user experience. You can control the use of cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

We may process, store, and transfer your personal information globally. This means your information may be transferred to and stored in countries outside of your country of residence, which may have different data protection laws.

Privacy Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and we will notify you of significant changes. We encourage you to review this policy periodically to understand how we protect your information.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us through the following methods:

• Email: service@hkinghk.com
• Phone: +852-5246-3885
• Address: Room 69, 2/F, Eton Tower, 8 Hysan Avenue, Causeway Bay, Hong Kong